Privacy Policy

Last updated: January 2025

1. Information We Collect

Sidehop Labs, Inc. ("we", "us", or "our") collects information you provide directly to us, such as when you create an account, make a purchase, or contact us for support.

  • Account information (email, username)
  • Payment information (processed securely through Stripe)
  • Content you create (characters, stories)
  • Usage data and analytics

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices and support messages
  • Respond to your comments and questions
  • Analyze usage patterns to improve user experience
  • Detect and prevent fraud or abuse

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following situations:

  • With service providers (e.g., Stripe for payments, Supabase for authentication)
  • To comply with legal obligations
  • To protect our rights and prevent fraud
  • With your consent

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

5. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Request data portability

6. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

7. Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

8. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

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